ArviK Media is India's first private, secure hybrid eCommerce platform built exclusively for content creators. It lets creators of any kind — artists, educators, fitness coaches, developers, food bloggers, and more — build their own branded online store and sell digital products, physical goods, and affiliate products all in one place. Unlike general marketplaces, ArviK is creator-first: you own your store, your customer data, and your brand.

Yes — creating an ArviK account and launching your store is completely free. You get access to all features including AI tools, courier integration, payment gateway, analytics, and unlimited product listings with zero upfront cost. ArviK earns a small platform commission only when you make a sale, so we only succeed when you do. See our Pricing page for the exact commission structure.

ArviK is built for Indian content creators — anyone who creates and wants to monetise their work online:

• YouTubers, Instagrammers, and short-form video creators
• Online educators and course creators
• Graphic designers selling templates and presets
• Handmade / artisan product sellers
• Fitness coaches selling programmes and guides
• Musicians selling beats, samples, or merchandise
• Writers selling eBooks and subscription newsletters
• Anyone who wants to build a side income from their content

ArviK is the only platform that combines digital + physical + affiliate selling in one store, with built-in courier integration, AI tools, weekly payouts, and Indian payment methods — all for content creators specifically. Instagram Shop doesn't support digital products or payouts. Meesho is reseller-focused, not creator-focused. Gumroad is international and doesn't support Indian logistics or UPI. ArviK is built from scratch for the Indian creator economy.

Hybrid eCommerce means your ArviK store can sell all three types of products at once — digital products (ebooks, courses, presets), physical products (handmade goods, merch, prints), and affiliate products (earning commission by promoting others). Most platforms force you to choose. ArviK lets you mix and match in the same store.

Yes. ArviK is available to creators and buyers across all Indian states and union territories. Physical shipping covers 28,000+ pin codes through our 5 integrated courier partners. The platform is available in English and 10 Indian regional languages including Hindi, Tamil, Telugu, Bengali, and Marathi.

Yes. The ArviK app is available on both iOS (App Store) and Android (Google Play). You can manage your entire store — add products, track orders, view analytics, message buyers, and schedule courier pickups — all from your phone.

The ArviK platform interface is currently in English. However, our AI translator tool can automatically translate your product listings into 10 Indian languages: Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, and Odia — so buyers can shop in their native language from your store.

Sign up at arvikmedia.com/register with your phone number or email. Verify your number via OTP, choose your unique @handle (e.g. @yourname), upload your profile photo and banner, and your store goes live instantly. Adding your first product takes under 2 minutes. No technical setup required.

Unlimited — across all product types. List as many digital products, physical products, and affiliate links as you want. There is no cap on the number of listings, and no extra fee for more products.

You can sell any digital file including:

• eBooks and PDF guides
• Online courses (video or PDF format)
• Lightroom presets, Photoshop actions, LUTs
• Canva templates, PPT templates, Notion templates
• Music beats, loops, and sample packs
• Stock photos and video clips
• Software, scripts, and code packages
• Subscription newsletters and exclusive content

Files up to 2GB per product are supported with instant delivery after payment.

Not at all. ArviK has no minimum follower requirement. Many of our most successful creators started with zero followers and built their customer base entirely through the ArviK discovery feed, affiliate programme, and WhatsApp sharing tools. Your talent matters — not your follower count.

Yes. You can customise your store banner, profile photo, bio, accent colour, store layout, and product category sections. Your store URL is always arvikmedia.com/@yourhandle. We're working on custom domain support — coming soon.

As a creator, you can earn commission by promoting other creators' products from your store or social channels. When someone buys through your affiliate link, you earn 5–30% commission (set by the product creator). Your affiliate link is tracked with a 30-day cookie, so even if the buyer purchases a month later, you still get credit. Commissions are paid out in your weekly settlement.

From your dashboard, tap "Share Store" — you'll get a one-tap share sheet with pre-formatted posts for Instagram (bio link, stories), WhatsApp (direct link + caption), YouTube (description link), Telegram, and Twitter. You can also share individual products the same way. No copy-pasting links manually.

Yes. From your product dashboard, you can set a sale price, percentage discount, or flat discount on any product. You can also create coupon codes and share them with your audience. Time-limited deals with countdown timers are also supported to create urgency.

All creators get 24/7 WhatsApp support with a response time under 10 minutes for critical issues. We also have a Creator Help Centre, onboarding video guides, a private WhatsApp community of ArviK creators, and a monthly live Q&A session with the ArviK team.

You can browse all stores and products without an account. To place an order, you'll need to create a free buyer account using your phone number — this takes under 60 seconds and only requires an OTP verification. No passwords needed.

After payment is confirmed (usually within 3 seconds), you'll receive an instant download link via SMS and on your order confirmation page. You can also access all your purchased digital products anytime from your My Purchases section in your buyer dashboard. Download links remain active for 90 days.

Physical products: 7-day return window from delivery date. If you receive a damaged, defective, or wrong item — raise a return request in your buyer dashboard and a courier pickup will be scheduled. Refund is processed within 3–5 business days after product is picked up.

Digital products: Refunds are handled on a case-by-case basis. If the file is corrupted or doesn't match the description, contact support within 48 hours of purchase.

Absolutely. ArviK never stores your card details. All payments are processed through PCI-DSS Level 1 certified gateways. Every transaction uses 256-bit SSL encryption. UPI payments go through RBI-regulated NPCI rails. Your financial data is safer on ArviK than on most banking apps.

Yes. Once the creator ships your order, you'll receive an SMS with a tracking number and a live tracking link. You can also track directly from My Orders in your buyer account. Updates are sent at every stage — picked up, in transit, out for delivery, delivered.

ArviK accepts all major Indian payment methods:

• UPI (GPay, PhonePe, Paytm, BHIM, any UPI app)
• Credit cards (Visa, Mastercard, RuPay, Amex)
• Debit cards
• Net banking (all major Indian banks)
• Digital wallets (Paytm, Mobikwik)
• Cash on Delivery (physical products, select pin codes)
• International cards (for NRI buyers)

Creator payouts happen every Friday automatically. All sales made from Monday to Sunday of a given week are settled to your linked UPI ID or bank account the following Friday. You don't need to request a payout — it happens automatically. There is no minimum payout balance.

ArviK charges a small platform commission on each sale — see our Pricing page for exact rates. There are no monthly fees, no listing fees, no setup costs. The payment gateway fee (charged by the payment processor, not ArviK) is also shown transparently in your earnings dashboard before payout.

Go to Dashboard → Settings → Payout Account. You can add either a UPI ID (fastest, recommended) or your bank account number + IFSC code. Payout accounts are verified with a ₹1 test transfer before your first payment. KYC (Aadhaar + PAN) is required for payouts above ₹50,000/month.

Yes. ArviK automatically generates GST-compliant invoices for every transaction. As a creator, your earnings dashboard shows a full transaction ledger you can download for tax filing. Buyers receive an invoice via SMS and email after every purchase. If you're GST-registered, you can add your GSTIN to your profile and it will appear on all invoices.

ArviK's support team mediates all payment disputes. If a buyer raises a dispute, the payment is held temporarily while we investigate. Creators are notified immediately and given 48 hours to respond with proof of fulfilment. False disputes are declined and the creator is paid. Genuine issues result in a buyer refund and no creator penalty for first-time occurrences.

For the first 30 days on the platform, payouts have a 7-day settlement period after the sale date before they're included in the weekly payout. This is a standard fraud prevention measure. After 30 days and 10+ successful orders, your account moves to next-week settlement permanently.

Yes. NRI buyers can pay using international Visa, Mastercard, and Amex cards. The payment is converted to INR at the day's exchange rate and settled to your Indian bank account. There are no additional charges to creators — the international processing fee is absorbed by the platform.

ArviK is integrated with 5 major courier partners covering all major and tier-2/tier-3 cities across India. The platform automatically selects the best courier for your order based on delivery speed, buyer location, and product type. You can also manually choose a courier if you prefer a specific partner.

When an order comes in: 1) Go to Orders in your dashboard. 2) Click Schedule Pickup. 3) Print the auto-generated shipping label (the buyer's address and order details are pre-filled). 4) Pack the product and stick the label. A courier will arrive at your address within 24 hours to collect it.

You decide. When listing a physical product, you can choose to: include shipping in the product price (free shipping for buyers), charge a flat shipping fee, or charge weight-based shipping calculated at checkout. Most creators find that offering free shipping increases conversions significantly.

Delivery times depend on the buyer's location:

• Metro cities (Delhi, Mumbai, Bangalore, etc.): 1–2 business days
• Tier-2 cities: 2–4 business days
• Tier-3 / rural areas: 4–7 business days

Express delivery (same-day or next-day) is available in select cities and is coming to more locations soon.

Yes. COD is available on all physical products across all serviceable pin codes. As a creator, you can choose to enable or disable COD for your products from your product settings. Note that COD orders have a slightly higher return rate, but they also capture buyers who don't have digital payment methods.

All shipments placed through ArviK are automatically covered by our Shipment Protection Policy. If a product is lost or arrives damaged due to courier mishandling, ArviK will initiate a claim with the courier partner and you (the creator) will be compensated for the product value — typically within 5–7 business days after investigation.

Yes — you can change your @handle once every 60 days from Settings → Store Identity. Note that changing your handle changes your store URL (arvikmedia.com/@newhandle), so update any links you've shared on social media after the change.

Yes. One ArviK account gives you access to both the creator dashboard (to sell) and the buyer dashboard (to purchase from other creators' stores). You don't need a separate account. Toggle between creator and buyer mode from the top navigation.

Go to Settings → Account → Delete Account. Before deletion, ensure all pending orders are fulfilled and your payout balance is zero. Account deletion is permanent and removes all your store data, products, and order history. If you want to temporarily pause your store instead, use Store → Pause Store.

Go to Settings → Security → Two-Factor Authentication and toggle it on. You'll verify via OTP to your registered mobile number for every login and every payout request. We strongly recommend enabling 2FA to protect your account and earnings.

ArviK uses phone number + OTP login — there are no passwords to forget. Go to arvikmedia.com/login, enter your registered mobile number, and receive an OTP to log in. If your phone number has changed, contact support via WhatsApp with your registered phone number and Aadhaar to recover access.